I'm a concierge internal medicine physician serving Delray Beach and the surrounding Palm Beach County communities. If you're looking at concierge options in the area, here's what the model actually changes and what it looks like in my practice, including the part most other concierge marketing skips: I deliver care at your home, not at an office.
TL;DR
- Concierge primary care for Delray Beach residents, delivered as house calls (no driving to a clinic when you're sick)
- 50-patient panel cap means same-day or next-day visits, not multi-week waits
- Direct cell phone access to the physician, day or night, no triage line
- Coordination with snowbird home-state physicians, prescription continuity across state lines
- Private-pay membership; you keep your existing insurance for everything outside the practice
- Reach the practice: call or text 561-468-6981
What concierge medicine changes
In a traditional primary care practice, physicians carry 2,000 to 3,000 patients and see 25 to 30 a day. That math is what produces 7-minute visits and three-week waits. It's a structural problem, not a doctor problem.
In my practice, the panel is capped at 50. When you call, you reach me, not a phone tree. Same-day or next-day visits are the norm for anything urgent. Appointments run 30 to 60 minutes, which is enough time to get through more than one concern and actually build a plan.
The Delray Beach patients I see are usually in one of a few situations: active retirees managing chronic conditions, seasonal residents who split time between states and need a Florida physician who knows them, and working professionals who can't give up half a workday for a 15-minute appointment.
How I see Delray Beach patients: at home
The default mode of delivery in my practice is the house call, included in the membership. For Delray Beach patients especially, that means I come to you. No driving to Boca Raton or anywhere else, no waiting room, no time off work to sit in a clinic.
I bring everything needed for a thorough exam: otoscope, ophthalmoscope, stethoscope, blood pressure cuff, pulse oximeter, portable EKG, and supplies for point-of-care testing. For more advanced imaging or testing (portable X-rays, comprehensive blood work, ultrasound), I coordinate mobile services that come to your home, typically the same day.
What I handle
I'm board-certified in Internal Medicine and cover the full range of adult primary care:
- Annual physicals that run 60 to 90 minutes and include a real cardiovascular and metabolic workup, cancer screening calibrated to your risk profile, and a lifestyle conversation
- Ongoing management of chronic conditions (diabetes, hypertension, thyroid, heart disease) with real-time adjustments based on home monitoring
- Same-day acute visits, including house calls
- Preventive care, immunizations, risk reduction
- Specialist coordination, with direct handoffs and follow-through
- Hospital involvement when you're admitted, including direct communication with the admitting team
The specialist coordination is where concierge care earns its keep for most patients. When you need a cardiologist, gastroenterologist, orthopedic surgeon, or dermatologist, I handle the referral, give them the relevant history, and stay in the loop on what they find.
Seasonal residents
A real portion of my Delray Beach patients are seasonal residents. Concierge care fits that pattern well. I coordinate with your physician back home, maintain one unified record, and I'm reachable during the Florida months and the off-season by text, call, or email. If something comes up when you're up north, I can help you decide whether it waits until you're back or whether you need to see someone locally.
Medicare patients
Many Delray Beach residents are on Medicare. The structural picture for Medicare patients in a concierge practice is straightforward: Medicare continues to cover medical services exactly as at any other practice, and the concierge membership covers the access, time, and continuity Medicare alone has never paid for. (Full breakdown of how concierge medicine works alongside Medicare.)
Who this fits
Concierge isn't the right answer for everyone. For patients with simple needs and good health, a traditional primary care plan or a direct primary care practice may be more cost-effective. Where concierge earns out:
- Chronic conditions that need active management and close monitoring
- A schedule that doesn't tolerate three-week waits or half-day medical appointments
- Aging parents whose care you're coordinating
- A pattern of ER or urgent care visits that better primary care would prevent
- Seasonal residency that requires continuity across two locations
How the billing works
My practice is private-pay. I don't bill insurance for the membership. The membership covers everything I deliver personally: visits, access, coordination, the annual physical, house calls. You keep your insurance for everything outside (labs, imaging, specialists, hospital care, prescriptions).
Frequently Asked Questions
Do you actually come to Delray Beach for house calls, or do I have to drive somewhere?
Yes, house calls in Delray Beach are standard. The 50-patient panel makes it possible. Most same-day situations are handled at your home rather than requiring you to drive when you're sick. Telehealth is also available when an in-person visit isn't necessary.
How does this work if I split time between Delray Beach and a northern home?
Most snowbird patients keep this practice as their concierge primary care during their Florida months and stay in close coordination during their northern months. The physician communicates with home-state physicians directly when needed, manages prescriptions across state lines, and provides telehealth when patients are away.
How is this different from urgent care or a walk-in clinic?
An urgent care visit is with a physician who has never met you, has 10 minutes per visit, and has no continuity beyond that single encounter. A concierge house call is with a physician who knows your full history, takes 30 to 60 minutes, and stays involved through follow-up and any specialist referrals. Different products, very different outcomes for anything beyond the simplest acute problem.
Who tends to fit best in this kind of practice?
Patients with chronic conditions that benefit from ongoing oversight, busy professionals whose schedules can't tolerate multi-week waits, parents managing aging parents at a distance, snowbirds wanting continuity across states, and patients who simply want to know their doctor and be known by them.
How do I evaluate whether your practice is the right fit?
Call 561-468-6981 for a no-obligation conversation. We'll talk through your current situation, what you're looking for, and whether this practice fits. (Full criteria for evaluating any concierge practice.)
About the Author
Dr. Ben Soffer, DO is a board-certified physician practicing concierge primary care in Boca Raton, Florida, with house calls throughout Palm Beach County including Delray Beach. He caps his practice at 50 patients, which is what makes house calls the default mode of delivery rather than a per-visit upcharge.
If you're in Delray Beach and want to talk
A no-obligation conversation about whether this practice fits your situation. House calls included throughout Delray Beach.
- Call: 561-468-6981
- Email: info@drbensoffer.com
- Or reach out through the contact form
